[warning... very long entry, read only when u're bored like when i wrote this =p]
I find this conv btwn couz & me quite interesting . She is chinese teacher...
JacQ says:
ask u something. how to 敷衍了事 in formal letter
白老师@Maris says:
depends on what is it that U want to 敷衍了事
白老师@Maris says:
what is it about?
JacQ says:
anyway someone suggest i was trying to 敷衍了事
JacQ says:
by throwing a 72pg doc to her w/o explanation
JacQ says:
in fact any old bird will understand what to do
JacQ says:
she tot I was throwing the ball ard n trying to blame her for the bottleneck
白老师@Maris says:
U refering to school report or to your boss?
白老师@Maris says:
who is "she"?
JacQ says:
customer side exec
白老师@Maris says:
hmm...
白老师@Maris says:
U need to get it done now?
JacQ says:
nope
JacQ says:
i a bit buay song.. so tot need ur help in the sarcasm part..
JacQ says:
ar
白老师@Maris says:
wahaha
白老师@Maris says:
1st, i need to know what is gg on
白老师@Maris says:
i might be able to leave sch early tdy
白老师@Maris says:
if u want
白老师@Maris says:
i can call u later
白老师@Maris says:
or u email me to gimme more details
JacQ says:
.. no need so kua zhang lah
JacQ says:
just a line to shoot her
JacQ says:
think she be speechless
cannot offend them as they r the customer
JacQ says:
mindef ppl..
白老师@Maris says:
but what exactly happened?
白老师@Maris says:
what constitutes that 72page doc?
白老师@Maris says:
and what went wrong?
白老师@Maris says:
what are U supposed to do now?
JacQ says:
blah blah blah... (not impt details)
JacQ says:
which is quite wrong lah
JacQ says:
but she dun have to insinuate tt we were trying to shift responibilities
JacQ says:
ing we r pointing finger at them when we r in the wrong
JacQ says:
i thnk she got put off by the 72pages..ignore then now panic cos FY ending
JacQ says:
must clear the
JacQ says:
so i need a bombastic one liner to shoot her
白老师@Maris says:
1 liner?
白老师@Maris says:
erm
白老师@Maris says:
i'm the long-winded type leh
白老师@Maris says:
must give her a piece of my mind & flood her with my saliva
白老师@Maris says:
if i were u
白老师@Maris says:
but 1st of all
白老师@Maris says:
are u gg 2 give in to what they want?
白老师@Maris says:
as in replace the "wrong" order or smthg?
JacQ says:
no lah.. they order wrongly. just telling them if they want tt component they got to re-order
白老师@Maris says:
ok
白老师@Maris says:
since that's the case
白老师@Maris says:
did u submit a soft copy or hard copy of the report?
JacQ says:
soft
白老师@Maris says:
what i would do it is
白老师@Maris says:
i will highlight the part in the report
白老师@Maris says:
from the email that was sent out to them
白老师@Maris says:
reply from that particular email
白老师@Maris says:
and shoot:
白老师@Maris says:
Dear XXX,
白老师@Maris says:
As per our phone conversation
白老师@Maris says:
Pls refer to the XX report sent on (date)
白老师@Maris says:
Page XX
白老师@Maris says:
Section XX
白老师@Maris says:
Line XX
白老师@Maris says:
(in highlight)
白老师@Maris says:
The report/document clearly indicates that your order as being 'f' instead of 'e'
白老师@Maris says:
as such, we have sent of the order as per quotation/order request (or whatever terminology that you use)
白老师@Maris says:
in the event that you would like to replace the component for 'f'
白老师@Maris says:
kindly resend a quotation order form
白老师@Maris says:
best regards,
白老师@Maris says:
How is that?
JacQ says:
how to put in the part im not 敷衍了事 in the first palce
白老师@Maris says:
did she imply over the fone that U 敷衍了事?
白老师@Maris says:
given that this is a formal letter there's no need to get personal or emotional
白老师@Maris says:
pointing fingers here and there
白老师@Maris says:
U have produced black & white evidence
白老师@Maris says:
she cannot argue
白老师@Maris says:
yeh?
JacQ says:
guess she uses phone so it will be off record
JacQ says:
darn
JacQ says:
okie thanks a lot!
See how systematic & thorough she is & how she ended up solving my qn without answering it & indirectly did my work.
See... i think the formal KPKB letter writing skills resides in the genes... she is the pro though.. Hahaha!
Rambles...
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment