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    Friday, February 29, 2008

    白老师

    Friday, February 29, 2008
    [warning... very long entry, read only when u're bored like when i wrote this =p]

    I find this conv btwn couz & me quite interesting . She is chinese teacher...

    JacQ says:
    ask u something. how to 敷衍了事 in formal letter
    白老师@Maris says:
    depends on what is it that U want to 敷衍了事
    白老师@Maris says:
    what is it about?
    JacQ says:
    anyway someone suggest i was trying to 敷衍了事
    JacQ says:
    by throwing a 72pg doc to her w/o explanation
    JacQ says:
    in fact any old bird will understand what to do
    JacQ says:
    she tot I was throwing the ball ard n trying to blame her for the bottleneck
    白老师@Maris says:
    U refering to school report or to your boss?
    白老师@Maris says:
    who is "she"?
    JacQ says:
    customer side exec
    白老师@Maris says:
    hmm...
    白老师@Maris says:
    U need to get it done now?
    JacQ says:
    nope
    JacQ says:
    i a bit buay song.. so tot need ur help in the sarcasm part..
    JacQ says:
    ar
    白老师@Maris says:
    wahaha
    白老师@Maris says:
    1st, i need to know what is gg on
    白老师@Maris says:
    i might be able to leave sch early tdy
    白老师@Maris says:
    if u want
    白老师@Maris says:
    i can call u later
    白老师@Maris says:
    or u email me to gimme more details
    JacQ says:
    .. no need so kua zhang lah
    JacQ says:
    just a line to shoot her
    JacQ says:
    think she be speechless
    cannot offend them as they r the customer
    JacQ says:
    mindef ppl..
    白老师@Maris says:
    but what exactly happened?
    白老师@Maris says:
    what constitutes that 72page doc?
    白老师@Maris says:
    and what went wrong?
    白老师@Maris says:
    what are U supposed to do now?
    JacQ says:
    blah blah blah... (not impt details)
    JacQ says:
    which is quite wrong lah
    JacQ says:
    but she dun have to insinuate tt we were trying to shift responibilities
    JacQ says:
    ing we r pointing finger at them when we r in the wrong
    JacQ says:
    i thnk she got put off by the 72pages..ignore then now panic cos FY ending
    JacQ says:
    must clear the
    JacQ says:
    so i need a bombastic one liner to shoot her
    白老师@Maris says:
    1 liner?
    白老师@Maris says:
    erm
    白老师@Maris says:
    i'm the long-winded type leh
    白老师@Maris says:
    must give her a piece of my mind & flood her with my saliva
    白老师@Maris says:
    if i were u
    白老师@Maris says:
    but 1st of all
    白老师@Maris says:
    are u gg 2 give in to what they want?
    白老师@Maris says:
    as in replace the "wrong" order or smthg?
    JacQ says:
    no lah.. they order wrongly. just telling them if they want tt component they got to re-order
    白老师@Maris says:
    ok
    白老师@Maris says:
    since that's the case
    白老师@Maris says:
    did u submit a soft copy or hard copy of the report?
    JacQ says:
    soft
    白老师@Maris says:
    what i would do it is
    白老师@Maris says:
    i will highlight the part in the report
    白老师@Maris says:
    from the email that was sent out to them
    白老师@Maris says:
    reply from that particular email
    白老师@Maris says:
    and shoot:
    白老师@Maris says:
    Dear XXX,
    白老师@Maris says:
    As per our phone conversation
    白老师@Maris says:
    Pls refer to the XX report sent on (date)
    白老师@Maris says:
    Page XX
    白老师@Maris says:
    Section XX
    白老师@Maris says:
    Line XX
    白老师@Maris says:
    (in highlight)
    白老师@Maris says:
    The report/document clearly indicates that your order as being 'f' instead of 'e'
    白老师@Maris says:
    as such, we have sent of the order as per quotation/order request (or whatever terminology that you use)
    白老师@Maris says:
    in the event that you would like to replace the component for 'f'
    白老师@Maris says:
    kindly resend a quotation order form
    白老师@Maris says:
    best regards,
    白老师@Maris says:
    How is that?
    JacQ says:
    how to put in the part im not 敷衍了事 in the first palce
    白老师@Maris says:
    did she imply over the fone that U 敷衍了事?
    白老师@Maris says:
    given that this is a formal letter there's no need to get personal or emotional
    白老师@Maris says:
    pointing fingers here and there
    白老师@Maris says:
    U have produced black & white evidence
    白老师@Maris says:
    she cannot argue
    白老师@Maris says:
    yeh?
    JacQ says:
    guess she uses phone so it will be off record
    JacQ says:
    darn
    JacQ says:
    okie thanks a lot!

    See how systematic & thorough she is & how she ended up solving my qn without answering it & indirectly did my work.

    See... i think the formal KPKB letter writing skills resides in the genes... she is the pro though.. Hahaha!



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